Gorakhpur: A commotion broke out at the medicine distribution counter of Mahayogi Guru Gorakhnath Ayush University, Gorakhpur, on Monday, following allegations of negligence by the staff.
The incident took place when Ranjit Chaudhary, Block President of the Pradhan Sangh, and Bhimnath Gupta, a resident of Bhathat, alleged that hundreds of patients were forced to wait for nearly an hour to receive free medicines provided by the university after consulting doctors, while the staff were reportedly absent, according to Dainik Bhaskar.
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In their defence, the employees stated that their duty had been assigned to organise medicines in the storage room. They added that the staff nurse was responsible for distributing medicine but was reportedly not attending her station.
After receiving information about the incident, Vice-Chancellor K. Ramchandra Reddy called the doctors, complainants, and all concerned staff to his office. After hearing all sides, the Vice-Chancellor made it clear that any negligence in services provided to patients would not be tolerated. Complainant expressed satisfaction with the resolution and assured continued cooperation with the university.
According to Dainik Bhaskar, the Vice-Chancellor also highlighted that the university is continuously working to improve patient services. As part of these efforts, the OPD is now operational from 8 AM to 8 PM on Sundays, and steps are being taken to extend evening OPD services on regular days as well. He reiterated that the university will always remain committed to public service.
Doctors present during the discussion included Dr Ramakant Dwivedi, Dr. Anoop Srivastava, Dr. Manoj Kumar Chaurasia, Dr. Lakshmi Agnihotri, and Dr. Manoj Kumar Gaur.
